Privacy Policy

The website tenerifeworldofwatersports.com is operated for WOW Watersports Tenerife / Tenerife World of Water Sports.

For privacy-related questions, requests or complaints, you can contact us by email at tenerifeworldofwatersports@gmail.com or through the contact page.

Contact details: name, email address, phone number and message content when you contact us or submit a form.

Booking information: selected activity, date, time, number of participants, booking reference and special requests if provided.

Operational information: information required to safely organize the activity, such as age requirements, minor authorizations when applicable and customer communications.

Technical data: IP address, browser type, device information, pages visited and cookie preferences, depending on your consent choices.

To respond to enquiries and help you choose the right watersport activity.

To manage reservations, booking communications, schedule changes, cancellations and customer support.

To send important service information related to your activity, such as meeting point, timing, safety rules or weather-related updates.

To improve the website, measure performance and understand user behavior where analytics consent has been given.

To comply with legal, tax, accounting, safety and administrative obligations.

Contract or pre-contractual steps: when you request information, book an activity or ask us to manage a reservation.

Consent: when you submit optional information or accept analytics/marketing cookies through the cookie banner.

Legal obligation: when we must keep records for tax, accounting, safety or regulatory purposes.

Legitimate interest: to protect the website, prevent abuse, respond to customer messages and improve our services.

We may use trusted third-party services only when necessary for website operation, booking management, contact forms, analytics, security, payments or communication.

These may include booking platforms, form providers, Google services such as Google Tag Manager / Google Analytics / Google Ads, email providers and hosting providers.

We do not sell your personal data.

Some technology providers may process data outside the European Economic Area. Where this happens, we rely on appropriate safeguards required by applicable data protection law.

We keep personal data only for as long as necessary for the purpose for which it was collected, including booking management, customer support, legal obligations and accounting records.

Contact form messages are kept for the time needed to respond and manage the request, unless a longer retention period is required by law or legitimate operational reasons.

Our website uses cookies and similar technologies. Essential cookies help the website work correctly.

Analytics or marketing cookies are used only according to your consent choices. You can read more in our Cookie Policy.

You have the right to request access to your personal data, correction of inaccurate data, deletion, restriction of processing, objection to processing and data portability when applicable.

You can also withdraw consent where processing is based on consent.

To exercise your rights, contact us using the details provided on this page.

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse or disclosure.

Access to personal data is limited to people and providers who need it to perform their role.

Some activities may involve minors. Where authorization from a parent or legal guardian is required, we may process the information necessary to manage that authorization and activity safely.

Minors should not submit personal data through the website without parental or guardian consent.

We may update this Privacy Policy when our services, website, legal obligations or privacy practices change.

The latest version will always be available on this page.