Cancellation & Refund Policy

We understand that plans may change. Below are our terms for cancellations and refunds.

Free cancellation

You can cancel your booking for a full refund if done at least 48 hours before the scheduled activity.

Late cancellations

Cancellations made within 48 hours of the activity will incur a 30% cancellation fee. We reserve the right to evaluate special cases individually.

No-shows

If you fail to show up without prior notice, no refund will be provided.

Weather conditions

If weather conditions are unsafe, we will reschedule your activity or offer a full refund at your choice.

How to cancel

To cancel your booking, please contact us by email or WhatsApp as soon as possible, mentioning your booking reference.

Contact

If you have questions regarding cancellations or refunds, feel free to contact our team.